Case Studies of Successful Enterprise Resource Planning

However, the steps to success remain the same — develop clear goals, set a suitable budget and get help. Getting help is especially crucial when you’re looking for ERP with sparkling-new abilities such as IoT and AI. A whitepaper from Acumatica examined how a project “champion” is an essential component of an ERP project because this person will provide visibility and encouragement throughout the company. Francisco Callegari, CIO at Guardian Sealtech, said in the paper that IT should not be the owner of the project and that users should be heavily involved every step of the way.

In addition to having each function go through this discovery process individually, it is also important to bring functions together. After all, many of the benefits of an ERP system come from aggregating data from different points in the contractor to create a comprehensive, real-time dashboard of costs, budgets, operations, scheduling, and other factors. We find, however, that these larger meetings accomplish far more than merely aligning how information flows from one part of the contractor to the other. These discussions also allow the back office and operations to see how the other contributes to the contractor’s success – and what are the roadblocks that prevent it from doing so. These conversations usually generate empathy, a common vision for the future – and further ideas for improving processes and workflow. Inadequate planning and management are often at the root of unsuccessful ERP implementations.

  2. In previous years the company was handicapped by an old legacy system that did not meet the needs of a growing diversified manufacturing company.
  3. These discussions also allow the back office and operations to see how the other contributes to the contractor’s success – and what are the roadblocks that prevent it from doing so.
  4. Once these areas were identified, a dedicated team was formed to oversee the implementation.

This team, composed of IT experts and process owners, worked closely with SAP to tailor the ERP system to Nestlé’s unique needs. Rather than rushing the implementation, the team opted for a phased approach, allowing for continuous testing and fine-tuning of the system. McElligotts struggled to maintain visibility over transactions and reporting due to the disparate systems used across offices. Some departments were even relying on carbon pads for invoicing and purchase orders. Discover what defines a modern ERP solution and how cloud ERP drives business agility and innovation. ERP software is continuously changing, so there are new factors to consider all the time.

“We have visibility into every business from the same point of view,” Sheehan says. Integration is also a significant factor to consider when trying to insert the latest and greatest technology into your system. A positive integration can boost ROI by leaps and bounds, especially in accordance with automation tools that increase productivity. As more and more companies request new ERP technology in their systems, the more competitive the marketplace will become and the more pressure there will be to implement these solutions. Overall, the effect that new technology has on business is a positive one if you take the steps to implement it correctly. Creating an accurate budget or budget estimate is key in making sure that the solution you go with is affordable for your business while still retaining all of the functionality that you need.

Your Complete Guide to Modern ERP

Once the components have been assembled, plans can be made regarding the actual rollout. And contrary to popular belief, ERP systems don’t need to be rolled out at the beginning of a fiscal year or quarter. In fact, we have found that it is actually better to avoid these critical accounting periods altogether.

ERP case study #3: – success

For instance, the company discovered that some of its brands paid more than others for the same item. Hormel can also pinpoint the number of vendors that are the sole source of items its brands rely on. Knowing this allows the company to explore alternative sources and be ready should a vendor prove unable to meet demand. By borrowing from their playbooks, your business can also enjoy the benefits of a successful ERP implementation.

The challenge of ERP solutions lie in implementation because they are complex, time consuming and expensive too. This paper describes the various process workflows and phases of ERP implementation at Fortis Hospital Cunningham Road, Bangalore, India. This knowledge will provide valuable insights for the researchers erp implementation case study and practitioners to understand the different process workflows and to make informed decisions when implementing ERP in any hospital. Besides crafting a vision, working as one team, and enlisting the support and patience of employees at all levels, other factors can lead to a successful ERP implementation.

Manufacturing ERP Implementation Checklist

However, one significant issue with the ERP system that the Navy was attempting to implement was that it was quite complicated. The attempted solution needed the Navy to create 44 different interfaces to connect various systems. Historically, this company produced many products but then moved to a single product model. With this significant change came the need to implement a new software system. IoT is another helpful new technology because it can use devices attached to machines to glean information such as which tools are currently in use and which products they are in the process of making. Sales and customer service staff appreciate the software’s easy and intuitive navigation.

The system used an outdated database and was eventually ported to a Linux operation system. For an ERP implementation to succeed, it requires support and cooperation from all involved, from top-level management to end-users. Lack of stakeholder buy-in can lead to resistance, hampering the implementation process. To ensure a smooth transition, Hershey’s invested heavily in training its employees. Prior to rolling out the ERP system, the company conducted comprehensive training sessions to familiarize employees with the new system and processes. This proactive approach significantly reduced resistance and enhanced the adoption rate of the new system within the company.

Company leadership should have managed that risk by identifying and fixing those operational issues before the ERP implementation began. In other words, leaders need to anticipate what might derail the project, then plan. Let’s look at three companies that found success with their ERP implementation projects, and their key lessons learned.

A migration to a sound cloud framework was also the driver for a relationship between TD Bank and Microsoft for the Microsoft Azure ERP. For the TD Bank Group, some of its biggest challenges are centered around digital storage and the digital experience for customers. Enterprise Resource Planning (ERP) solutions are vital for all kinds of companies, especially those that are growing or very large. Consequently, rather than approaching its business challenge on the basis of an iterative approach, it decided to execute a holistic plan, involving every operating center in the company. Subsequently SAP was engaged to implement a $10 million systems upgrade, however, management problems emerged immediately.

Retailers commit to product orders far in advance, which doesn’t leave much wiggle room for a forecasting tool. This made the ERP system ineffective for its short- and medium-range planning. The company operates globally with brick and mortar supercenters, discount stores, and neighborhood markets. To successfully keep its shelves stocked it works with thousands of suppliers.

That’s why Ganong Brothers decided to implement a new ERP system in 2002 to obtain real-time financial data, improve order processing and support a mixed-mode manufacturing workflow. The success of the ERP implementation at Cisco Systems was measured in several ways. Post-implementation, the company reported considerable improvements in inventory management, financial consolidation, order tracking, and customer service. The ERP system provided Cisco with a unified view of its operations, leading to more informed decision-making and strategic planning.

IT resources can be allocated months ahead of time, so it’s essential to work with these employees to develop an efficient implementation schedule. Having a strong IT team and dedicated support from the vendor or a consultant during the implementation process is incredibly beneficial. Because there are so many moving pieces involved in integration and in learning completely new technologies, you should take all the help you can get.

One thing that all of the successful ERP case studies have in common is clear implementation goals. Developing clear goals is one of the first steps that companies should take when considering ERP implementation. Without knowing what you wish to achieve by purchasing ERP software, it’s impossible to measure ROI and to determine the functionality that your company specifically needs.

ACTouch Technologies is a start up company from India with its development centre at Bangalore, India. Company Founders have Management and Engineering degrees from prestigious colleges like INSEAD Business School France, NUS Singapore, BITS Pilani etc. A ERP case study is an effective way to learn more about how advancements of ERP Software have impacted actual businesses and what benefits they have achieved. In this research article, we will have a look at ERP Case Studies of Successful ERP Implementations & some ERP Case Studies Success Stories to determine how recent invention has boosted business. This case study examines how Schlumberger partnered with Scrum Inc. to successfully land their large scale ERP implementation.

Not surprisingly, a frequent benefit of a correctly implemented ERP platform is notably higher employee engagement and compliance with processes that they understand and own. Not all ERP systems are created equal, and not every system will be a good fit for every business. Choosing an ERP system that doesn’t align with the company’s specific needs and objectives can lead to implementation failure. Hershey’s, a global confectionery giant, embarked on an ERP transformation journey to streamline its operations and increase efficiency. The company chose SAP’s ERP system with the aim to integrate various aspects of its business such as finance, procurement, manufacturing, and distribution.

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